Frequently Asked Questions

Are your products formatted for specific paper sizes?

Our products are usually formatted for A4 size paper, but the specific paper size is stated in the product description.

Can I print the products on double-sided paper?

Yes, most of our products are designed to be printed on double-sided paper. This approach saves paper and reduces waste while maintaining usability. However, we recommend checking the product layout before printing, as some designs may work better on single-sided prints to ensure clarity and ease of use. If unsure, test a few pages first to determine what works best for your needs.

What is the margin of products?

All our products have margins set to 1 cm. This ensures a clean and consistent layout, improves readability, and prevents important information from being cut off during printing. If you have specific margin requirements, feel free to contact us, and we’ll do our best to assist!

Are the products customizable?

Currently, our products are not customizable and are provided as PDF files.

What are these products used for?

Our products are designed to enhance learning and understanding of various concepts through active engagement. They are ideal for students, teachers, parents, and lifelong learners aiming to deepen their knowledge in subjects like math, physics, biology, and more. Our resources facilitate effective practice, recall, and application of knowledge, making them perfect for exam preparation, classroom teaching, or exploring new subjects.

Do your products align with school curriculums?

Our products cover topics commonly found in school curriculums across various educational levels, including primary, secondary, and advanced education. However, since curricula can vary globally, we recommend reviewing the product details to ensure they meet your specific needs or requirements. The workbooks are made to be adjustable. So you can order or use the sections you want. If you have questions about curriculum alignment, feel free to contact us!

What type of products do you offer?

Fore the moment we offer digital educational products, including workbooks and flashcards. These resources cover mathematics, catering to different difficulty levels from early childhood to advanced university-level content. Our engaging materials are perfect for teachers, students, homeschooling families, and anyone looking to enhance their learning experience.

Can I request specific topics or features for future products?

Yes! Please contact us at contact@edulith.com with your suggestions or requests. If we create a product based on your request, you will receive it for free as a thank-you for your contribution. Please note that we reserve the right to publish and sell the product on our website to make it available to all our customers.

How often do you add new products to the store?

We add new products to the store as soon as they are ready. Our goal is to continuously expand our collection to provide fresh and valuable resources. Be sure to check back regularly or subscribe to our newsletter to stay updated on the latest additions!

Are your products downloadable or shipped?

Our products are digital and available for instant download as PDF files immediately after payment. You click the product link and it will begin downloading to the device.

In what file format are the products delivered (PDF, Word, etc.)?

Our products are delivered in PDF format, which is compatible with most devices and easy to print. Some products may also include other formats like PowerPoint, depending on the product type. This is stated in the product description.

How do I download my purchased files?

After completing your payment, the product PDF file will be available for download by clicking the product link in the email or order details on the thank you page.

Can I preview a product before purchasing?

Yes, we provide previews or sample pages for many of our products to help you make an informed decision before purchasing. These previews give you a clear idea of the content and format of the product. However, it is strictly prohibited to download, copy, or use any preview images or materials without purchasing the product.

Is there a limit to how many times I can download a product after purchase?

You can download a product multiple times from the email or if you have an account you can go to the "orders" section and the previous orders will appear.

Do you sell physical products or only digital ones?

We currently only sell digital products, all of which are available for instant download after purchase. Please note that this may change in the future as we expand our offerings.

Can I adjust the margins or layout before printing?

No, the product is provided as-is and cannot be altered in any way.

Do you offer refunds for digital products?

Generally, we do not offer refunds for digital products. Once payment is completed and the product is downloaded, refunds are not available.

Will I get free updates for the products I purchase?

We might update some of the products if there is demand for something to be changed, removed or added to the product. We will send out emails to those who have already purchased the product with the new file in the email, with the same license as before except that it is the new version.

Do I need to create an account to purchase a product?

No, you do not need to create an account to purchase products from our store. You can complete your purchase as a guest. However, creating an account allows you to track your orders and access your downloads more easily.

What happens if I accidentally purchase the wrong product?

If you believe you've purchased the wrong product, please contact us as soon as possible. While we cannot offer exchanges for digital products once they’ve been downloaded, we are happy to assist you in selecting the correct product and provide guidance on your purchase.

What should I do if the file is corrupt or doesn’t download properly?

If you encounter issues with downloading or if the file is corrupt, please contact our support team at support@edulith.com for assistance.

Is there a time limit on how long I can use the product after purchase?

There is no time limit on using the products after purchase. Once you’ve downloaded the files, they are yours to use indefinitely. But check out the terms and condition for how the products can be used.

Can I print the products in color or black-and-white?

Yes, you can print our products in either color or black-and-white. The print quality will depend on your printer settings. Some products are given for black and white and color veriations. Some products are meant to be only in color, so printing it in black and white might change some of the elements of the product.

What printer settings should I use for the best results?

For optimal print results, we recommend using high-quality print settings, such as "Best" or "High" on your printer, and ensuring that your paper is set to the correct size (usually A4 or Letter).

Can I use your products for online classes or remote teaching?

Yes, our products are suitable for use in online classes, remote teaching, and other educational settings. You can use them to teach, learn, or share with students in a virtual environment. However, these products are for educational purposes only and may not be resold, redistributed, or used for commercial gain without prior permission. To use them for this purpose, you need to buy the product with the "School" license. You can do this by selecting the school on the usage popup, which you can find at the bottom of the page.

Do you offer any type of discounts?

As of now, we do not offer any discounts or sales on our products or services. Our pricing is carefully set to ensure fairness and affordability for all customers while maintaining the high quality of the materials we provide. By keeping consistent pricing, we ensure equal opportunities for everyone to access our resources, without relying on temporary promotions or sales events.

Why do prices in currencies other than USD vary?

USD is the standard currency on our website. Prices in other currencies fluctuate based on the current USD exchange rates.

Why do some products have different prices for personal and school use?

• Personal Use: Prices are set for individual use at home or within a close family setting.
• School Use: Higher prices apply for use in educational institutions, allowing products to be used across all classrooms within a certain school.

What payment methods do you accept?

We accept PayPal, Mastercard and Visa.

Can I switch from a personal license to a school license later?

To use the license for on-campus and other educational settings, you will need to purchase a separate school license.

What happens if I accidentally use a personal product in a school setting?

If a personal license product is accidentally used in a school setting, you will need to purchase a school license to ensure compliance.

Can I order products in a language other than English?

Currently, our products are primarily available in English. We are working on offering additional language options in the future. Please check the product details for language availability or send us a request at our contact email to express your interest.

Do you have questions?

If you have any questions or need further clarification on our products, policies, or anything else, please don't hesitate to reach out to us at support@edulith.com. We're happy to assist!